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The following article has been transferred to https://help.synergetic.net.au/s/article/Changing-reports-Database-source-to-new-Single-Database-Source

Table of Contents

Purpose

To provide step by step instruction on how to manually assign a new Database source to an existing custom report report.  

  • the report may appear to be referencing an incorrect Data Source, this is not relevant as all crystal reports will retain a reference to the database the report was originally developed on - when run through Synergetic the report will use the local ODBC connections
  • it is only when editing the actual report (in "Crystal Reports") that the Datasource location will need to be updated

Responsibilities

  • Reports Developers
  • School System Administrators

...

  1. Open up the Customised report in Crystal reports
  2. Select Database, Set Datasource location
  3. Select the Reports Data Source location (currently SynergyOne or SynergyOneFinance)
  4. In My connections you should have a "Synergetic" Data Source (Please note in Single Database there should only be a need for one Database ODBC Connector)
    If not, select Create New Connection, ODBC (RDO), and select the Synergetic Data Source Name (DSN)
  5. Click Update
  6. Enter the Password for SA then Click Finish
  7. Repeat the process for each Subreport
  8. Once each Datasource has been corrected, ensure "Use DSN Default Properties" is set to True (Including Subreports)

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