Synergetic's Email List Import window can be used to:
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Note: You must have the DEV|EmailListImport security permissions to access the Email List Import window.
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the Email List Import |
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Note: |
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You must |
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have EmailListImport |
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security permissions to use |
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the Email List Import |
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window. |
Importing email addresses from a text file
You can import email addresses into the Email List Import window from a text file that has been created manually or generated by a third party program. The text file must contain the following fields separated by a delimiter character:
- Synergetic ID
- email address
- surname
- first name
- date the person unsubscribed in format 'DD/MM/YYYY'
- date the email address bounced in format 'DD/MM/YYYY'.
Note: Any field you leave blank must include the delimiter character. For example: 13017,,Aden,Abbot,'10/10/20120'.
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To import a list of email addresses:
- Click
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The Load Merge File window is displayed.
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- Click
Anchor O_23550 O_23550 
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The Email List window is displayed.
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- Locate the text file to be imported.
- Select the text file to be imported.Click
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The Name of Import File field is populated with the file name.
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- Type a different character into the Delimiter Character field, if necessary. You can type:
• , for text files that use commas as delimiter characters
• T for text files that use tabs as delimiter characters. - Select the File Contains Header Record field if the text file includes a header record.
- Select the type of communication in the Communications Type field.
Note: You must select an option in the Communications Type field to instruct Synergetic which communication type
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Anchor O_10481 O_10481 .
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The Email List Import window is populated with the imported email addresses.
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Excluding an email address from future notifications
You should exclude email addresses from future notifications when:
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- Import a list of email addresses from a text file with either:
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- • unsubscribed date
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- • bounced date.
See Importing email addresses from a text file, above.
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Note: Email addresses that have been flagged as invalid are displayed in red font. - Deselect the records you do not want to process.
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The deselected records are deleted.
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- Click
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The remaining email addresses are excluded from future notifications and the Notify Method field is updated on the following tabs:
- Notify Methods tab of Community Maintenance. See Community Maintenance - Notify Methods tab.
- Main Notification Method sub-tab of the Current Recipients tab of Communications Maintenance. See Communications Maintenance - Current Recipients tab - Main Notification Method sub-tab
Anchor H_7699 H_7699 (on page ).
Email List Import window key fields and buttons
Fields
Field | Description | |
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Selected | Tick if the grid item is selected. | |
Synergetic | Preferred | Preferred name for the community member. |
Surname | Surname for the community member. | |
Imported | First Name | First name as listed in the import file. |
Last Name | Last name as listed in the import file. |
ID | Synergetic ID as listed in the import file. Note: The ID is used to match the person in the import file with the community member. |
Email address that has been unsubscribed or bounced. |
Unsubscribed | Date that the email address was unsubscribed. |
Bounced | Date that the email address bounced. |
Communication Type | Communication type that the changes should be applied to in Communications Maintenance. |
Buttons
Button | Description |
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| Launch the Load Merge File window to import a list of email addresses. |
| Delete the highlighted grid entry from the Email List Import window. |
| Delete the selected grid entries from the Email List Import window. |
| Delete the unselected grid entries from the Email List Import window. |
| Accept the information in the selected grid entries and update Communications Maintenance to include the information about unsubscribed or bounced email addresses. |
| Close the Email List Import window. |
