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  1. Determine the version of Synergetic that you are running. To do this, go to SynWeb > Help > About and take note of the SynWeb Version.

  2. If your version is 70.16 or earlier then you don't need this fix.

  3. If your version is between 70.17 and 71.05 then follow steps 4 and 5. A final fix is included in 71.06.

  4. Copy the .zip file to your web server and extract the contents of the file FormBuilder.zip to the 'scripts' folder of your FormBuilder location (for example DC:\inetpub\wwwroot\OnlineApplicationFormsSynWeb\Application\Editorbuilder), replacing the existing file with this newly extracted file.

  5. Copy the .zip file to your web server and extract the contents of the file ApplicationPortal.zip to the 'scripts' folder of your Application Portal location (for example DC:\inetpub\wwwroot\OnlineApplicationFormsSynergeticCore\Application\PublicApplicationPortal), replacing the existing file with this newly extracted file.

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