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changes.mady.by.user Brooke Noble

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New Version 4

changes.mady.by.user Chris Savage

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Issue

When attempting to make a payment in the Community Portal, the following error is encountered: Invalid parameter EPS_REFERENCEID

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Fix

A critical hotfix has been created through an update to a script file in the Community Portal.

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  1. Determine the version of Synergetic that you are running. To do this, go to SynWeb > Help > About and take note of the SynWeb Version. Note that a final fix has been included in the release of version 71.4. 
  2. If your version is before 70.18 (including 69.xx) then download this file UCtrlAdhocPaymentDetail-pre70.18.zip
  3. If your version is 70.18 or greater then download this file UCtrlAdhocPaymentDetail-v70.18+.zip
  4. Copy the .zip file to your web server and extract the contents of the file to the 'UserControlsPayment' folder of your CommunityPortal location (for example D:\inetpub\wwwroot\SynCommPortal\UserControlsPayment), replacing the existing file with this newly extracted file.

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