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Schoolbox integration requires creating a SQL user and assigning permissions to access the Synergetic databases and this task is typically performed by the client. Please refer to the Schoolbox Synergetic Integration KB for further details with sample script and health check option to test the SQL user and permissions. http://help.schoolbox.com.au/homepage/495Please check with Schoolbox support for the required information. 

There is a policy setting on this page here to allow user types to change their passwords in Schoolbox.

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