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- Navigate to the Synergetic folder on your server.
- Locate the SynMain.exe file.
- If you do not see a '.exe' at the end of the SynMain file, your computer is hiding file extensions.
- To make file extensions visible, select Organize > Folder and Search Options on the Windows Explorer tool bar.
The Folder Options window is displayed. - Select the View tab.
The View tab of the Folder Options window is displayed
.
- Clear the Hide extensions for known file types field.
- Click
.
The file extensions are displayed. - Check that the Synergy.rl file does not have any extra extensions. For example, Synergy.rl.txt. If it does, rename the file by right clicking on the file and selecting Rename.
The relabel order can be important:
Ensure that you have entered your relabelling information in the order you wish the changes to occur. The changes will occur line by line.
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