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Use the Action Centre to review and manage:

  • Image Modified information messages
  • Image Modified task messages
  • Image Modified alert messages.

 

Expand
titleOpening the Action Centre

To open the Description tab:

  1. Click Image Modified .
    Note: The Action Centre icon displays a combination of red, green and blue flags depending on the currently active messages.
    The Action Centre Summary window is displayed.
    Image Modified
    Tip: You can also click a link in the Action Centre Summary window to launch a specific message, task or alert in the Action Centre.
  2. Click Image Modified .
    The Description tab of the Action Centre window is displayed.
    Image Modified

Action Centre filters area key fields and buttons
Subscription Level fields

Field

Description

Message Type

Filter Action Centre messages by:

  • Image Modified information message
  • Image Modified task message
  • Image Modified alert message.

Filter grid area fields

Field

Description

Type

Type of Action Centre message. Either

  • Image Modified information message
  • Image Modified task message
  • Image Modified alert message.

Description

Description of the Action Centre message.

Count

Number of Action Centre message with the same description.

Display fields

Field

Description

Display

Filter by:

  • received task messages
  • unread/unactioned task messages
  • read/actioned task messages.

Show Advanced Panel

Select to display the Advanced panel at the top of the window.

Text Filters fields

Field

Description

Type Description

Type to filter by description text. For example, User task ready for commencement.

Summary

Type to filter by summary description text.

Originator

Type to filter by the originator name.

Originated by me

Select to set the originator as the current user.


Date Filter fields

Field

Description

Date Created From/To

Search for messages created within a date range.

Date Read/Actioned From/To

Search for messages actioned or read within a date range.

Grid area fields

Field

Description

Type

Type of Action Centre message. Either:

  • Anchor
    O_38460
    O_38460
    Image Modified information message
  • Anchor
    O_38461
    O_38461
    Image Modified task message
  • Anchor
    O_38462
    O_38462
    Image Modified alert message.

Description

Description of the Action Centre message.

Summary

Summary of the Action Centre message.

Status

Status of the Action Centre message.

Created

Date and time the Action Centre message was created.

Actioned

Whether the Action Centre message has been actioned.

Originator

Originator of the Action Centre message.

Mode

Mode of the Action Centre message. Messages can be either:

  • TargetedID messages sent to specific community IDs
  • Subscribers messages sent only to subscribers.


    Note: You can manage Action Centre message subscriptions in Group Security Maintenance. See Group/User Security Maintenance - Groups View.in the Synergetic System Maintenance manual.

User task fields

Field

Description

Summary

Type a summary for the Action Centre message.

Linked To

Community member linked to the Action Centre message.

Allocated To

Community member allocated to Action Centre message.
Note: Clicking

Anchor
O_43584
O_43584
Image Modified automatically allocates the community ID linked to the current Synergetic user. Click
Anchor
O_38099
O_38099
Image Modified to assign to another community member.


Common buttons

Button

Description

AnchorO_38672O_38672

Image Modified

Update the number of unread/unactioned messages in each category.
Note: Select the Show Advanced Panel field to display this button.

AnchorO_38671O_38671

Image Modified

Select to display a greater portion of either:

  • main grid area
  • tabs area.
AnchorO_38674
O_38674

Image Modified

Mark all alerts as read.

AnchorO_38673

O_38673

Image Modified

Mark all information messages as read.

AnchorO_38675O_38675

Image Modified (Linked To)

Launches the default maintenance window for the type of community member or item linked to the task. The windows launched are:

  • Community Maintenance when linked to a Community Member
  • Creditor Maintenance when linked to a Creditor
  • Current Student Maintenance when linked to a Current Student
  • Debtor Maintenance when linked to a Debtor
  • Future Student Maintenance when linked to a Future Student
  • General Ledger Maintenance when linked to a General Ledger
  • Item Maintenance when linked to an Item
  • Job Position Maintenance when linked to a Job Position
  • Medical Maintenance when linked to a Medical Incident.
anchorO_38677
O_38677

Image Modified (Allocated To)

Launch Community Maintenance for the community member.

AnchorO_32802

O_32802

Image Modified

Add a link to a community member, creditor, debtor or student. Only visible when no link has been added to the user task.
Note: You can link tasks to future students by linking to their community record.

anchorO_38678

O_38678

Image Modified

Remove the current community link. Only visible when a community member or item is linked to the user task.

AnchorO_38679O_38679

Image Modified

Reallocate the task to a different community member.

AnchorO_38680O_38680

Image Modified

Clear the date filter fields.

anchorO_38681

O_38681

Image Modified

Reset all filter fields.

anchorO_42966

O_42966

Image Modified

Mark the selected information message as read.

AnchorO_42965O_42965

Image Modified

Mark the selected alert message as read.

AnchorO_42963O_42963

Image Modified

Mark the selected message as read and launch the associated Linked To maintenance record.

Image Modified

Apply changes based on selections in the grid area.

AnchorO_43586O_43586

Image Modified

Apply changes based on selections in the grid area and launch the linked maintenance window.

AnchorO_18028O_18028

Image Modified

Start the selected task.
On the Advanced tab:

  • the Start Date is set to the current date and time
  • the Task Status field is set to In Process.
anchorO_42967
O_42967

Image Modified

Start the selected task and launch the associated Linked To maintenance record.

AnchorO_38100O_38100

Image Modified

Complete the selected task.
On the Advanced tab:

  • the Completed Date is set to the current date and time
  • the Task Status field is set to Completed.
AnchorO_42964O_42964

Image Modified

Complete the selected task and launch the associated Linked To maintenance record.

AnchorO_42439O_42439

Image Modified

Save the current user task as a task template.

anchorO_43597

O_43597

Image Modified

Open the User Task window to display the selected task.

AnchorO_43598O_43598

Image Modified

AnchorO_547

O_547

Image Modified

Delete the selected task.

AnchorO_9097O_9097

Image Modified

Apply changes to the selected task.

Image Modified

Cancel changes to the selected task.