Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Use the Action Centre to review and manage:

  • Image Removed Image Added information messages
  • Image Removed Image Added task messages
  • Image Removed Image Added alert messages.

...

Expand
titleOpening the Action Centre

To open the Description tab:

  1. Click Image Removed Image Added.
    Note: The Action Centre icon displays a combination of red, green and blue flags depending on the currently active messages.
    The Action Centre Summary window is displayed.
    Image RemovedImage Added
    Tip: You can also click a link in the Action Centre Summary window to launch a specific message, task or alert in the Action Centre.
  2. Click Image Removed Image Added.
    The Description tab of the Action Centre window is displayed.
    Image RemovedImage Added

Action Centre filters area key fields and buttons
Subscription Level fields

Field

Description

Message Type

Filter Action Centre messages by:

  • Image Removed Image Added information message
  • Image Removed Image Added task message
  • Image Removed Image Added alert message.

Filter grid area fields

Field

Description

Type

Type of Action Centre message. Either

  • Image Removed Image Added information message
  • Image Removed Image Added task message
  • Image Removed Image Added alert message.

Description

Description of the Action Centre message.

Count

Number of Action Centre message with the same description.

Display fields

Field

Description

Display

Filter by:

  • received task messages
  • unread/unactioned task messages
  • read/actioned task messages.

Show Advanced Panel

Select to display the Advanced panel at the top of the window.

Text Filters fields

Field

Description

Type Description

Type to filter by description text. For example, User task ready for commencement.

Summary

Type to filter by summary description text.

Originator

Type to filter by the originator name.

Originated by me

Select to set the originator as the current user.


Date Filter fields

Field

Description

Date Created From/To

Search for messages created within a date range.

Date Read/Actioned From/To

Search for messages actioned or read within a date range.

Grid area fields

Field

Description

Type

Type of Action Centre message. Either:

  • Anchor
    O_38460
    O_38460
    Image Removed Image Added information message
  • Anchor
    O_38461
    O_38461
    Image Removed Image Added task message
  • Anchor
    O_38462
    O_38462
    Image Removed Image Added alert message.

Description

Description of the Action Centre message.

Summary

Summary of the Action Centre message.

Status

Status of the Action Centre message.

Created

Date and time the Action Centre message was created.

Actioned

Whether the Action Centre message has been actioned.

Originator

Originator of the Action Centre message.

Mode

Mode of the Action Centre message. Messages can be either:

  • TargetedID messages sent to specific community IDs
  • Subscribers messages sent only to subscribers.


    Note: You can manage Action Centre message subscriptions in Group Security Maintenance. See Group/User Security Maintenance - Groups View.in the Synergetic System Maintenance manual.

User task fields

Field

Description

Summary

Type a summary for the Action Centre message.

Linked To

Community member linked to the Action Centre message.

Allocated To

Community member allocated to Action Centre message.
Note: Clicking

Anchor
O_43584
O_43584
Image Removed Image Added automatically allocates the community ID linked to the current Synergetic user. Click
Anchor
O_38099
O_38099
Image Removed Image Added to assign to another community member.


Common buttons

Button

Description

Image RemovedImage Added

Update the number of unread/unactioned messages in each category.
Note: Select the Show Advanced Panel field to display this button.

Image RemovedImage Added

Select to display a greater portion of either:

  • main grid area
  • tabs area.

Image RemovedImage Added

Mark all alerts as read.

Image RemovedImage Added

Mark all information messages as read.

Image Removed Image Added (Linked To)

Launches the default maintenance window for the type of community member or item linked to the task. The windows launched are:

  • Community Maintenance when linked to a Community Member
  • Creditor Maintenance when linked to a Creditor
  • Current Student Maintenance when linked to a Current Student
  • Debtor Maintenance when linked to a Debtor
  • Future Student Maintenance when linked to a Future Student
  • General Ledger Maintenance when linked to a General Ledger
  • Item Maintenance when linked to an Item
  • Job Position Maintenance when linked to a Job Position
  • Medical Maintenance when linked to a Medical Incident.

Image Removed Image Added (Allocated To)

Launch Community Maintenance for the community member.

Image RemovedImage Added

Add a link to a community member, creditor, debtor or student. Only visible when no link has been added to the user task.
Note: You can link tasks to future students by linking to their community record.

Image RemovedImage Added

Remove the current community link. Only visible when a community member or item is linked to the user task.

Image RemovedImage Added

Reallocate the task to a different community member.

Image RemovedImage Added

Clear the date filter fields.

Image RemovedImage Added

Reset all filter fields.

Image RemovedImage Added

Mark the selected information message as read.

Image RemovedImage Added

Mark the selected alert message as read.

Image RemovedImage Added

Mark the selected message as read and launch the associated Linked To maintenance record.

Image RemovedImage Added

Apply changes based on selections in the grid area.

Image RemovedImage Added

Apply changes based on selections in the grid area and launch the linked maintenance window.

Image RemovedImage Added

Start the selected task.
On the Advanced tab:

  • the Start Date is set to the current date and time
  • the Task Status field is set to In Process.

Image RemovedImage Added

Start the selected task and launch the associated Linked To maintenance record.

Image RemovedImage Added

Complete the selected task.
On the Advanced tab:

  • the Completed Date is set to the current date and time
  • the Task Status field is set to Completed.

Image RemovedImage Added

Complete the selected task and launch the associated Linked To maintenance record.

Image RemovedImage Added

Save the current user task as a task template.

Image RemovedImage Added

Open the User Task window to display the selected task.
Image Removed Image Added

Image RemovedImage Added

Delete the selected task.

Image RemovedImage Added

Apply changes to the selected task.

Image RemovedImage Added

Cancel changes to the selected task.