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Use the Statements tab to:

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Recipients sub-tab key fields and buttons
Statement Recipients area fields

Field

Description

Name

Debtor's name.

ID

Debtor's Synergetic ID number.

Address

Debtor's mailing address.

Statement Recipients area buttons

Button

Description

Image RemovedImage Added

Launch the Community Maintenance window for the selected debtor. See Maintaining community members in the Community manual.


Duplicate Statements Sent To area fields

Field

Description

Name

Statement recipient's name.

Primary

Select if the duplicate statement goes to the primary recipient only, rather than the primary recipient and their spouse.

Notify Method

Method by which statements are sent to the recipient. Values include:

  • Default - use the recipient's default notification method
  • Email with attachment - attach the statement to an email
  • Email with link - include a link to the statement in the email for the debtor to download
  • Print - print the statement to mail to the recipient.


    Note: If storage of individual statements is disabled, all recipients with notify methods of Email with attachment default to Email with link. See Synergetic Financial Configuration - Debtors tab - Page 3 sub-tab in the Finance manual.

Mail

Mailing address code. Values include:

  • P - Postal
  • H - Home
  • O - Occupational.

Address

Statement recipient's mailing address.

Email Address Code

The code of the email address that the statements are sent to, if statements are sent via email.

  • D - Default
  • H - Home
  • O - Occupational.

Email Override

Email address that the statements are sent to if an email address other than those available in the Email Address Code is required.

ID

Recipient's Synergetic ID number.

Duplicate Statements Sent To area buttons

Button

Description

Image RemovedImage Added

Launch the Community Maintenance window for the selected statement recipient. See Maintaining community members in the Community manual.

Image RemovedImage Added

Click to add a new statement recipient.

Image RemovedImage Added

Click to insert a new statement recipient. The new statement recipient is inserted into the list immediately before the highlighted statement recipient.

Image RemovedImage Added

Click to delete a statement recipient.

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Prior Statements sub-tab key fields and buttons

Prior Statements area grid fields

Field

Description

Statement

Statement or invoice number.

Date

Date the statement or invoice was sent to the debtor.

Group

Debtor group, if applicable.

Due Date

Statement or invoice due date.

Balance

Statement or invoice balance.

Stored

If selected, report has been archived.
Note: This field is not editable.

Description

Statement or invoice description, if applicable.

Viewings (on Community Portal) grid area fields

Field

Description

Date

Date the statement was viewed on the Community Portal.

Viewed By

Name of the community member who logged in to view the statement.

Recipients grid area fields

Field

Description

Name

Name of the community member who also received the statement.

Notify

Notification method used. For example, Print.

Notified

Date the community member was notified.

Notify Email

Email address used to notify the community member of the statement.

Buttons

Button

Description

Preview and print prior statements in the statement viewer.

See:

Delete the highlighted statement.
Tip: Delete a statement if the statement should not have been given or an adjustment is required. For example, an error has been discovered prior to statements being sent out to debtors.
See Removing a debtor from a statement run.
Note: You should only delete statements that the debtor has not received.

Email the archived statement to a community member.

Generate a new statement for the highlighted statement. See Generating debtor statements.