A server migration is composed of three separate tasks - server builds, server checking & data migration (also known as the 'cut-over'). The server builds are performed first and do not require any downtime for your current production environment. After server builds are complete, we ask you to thoroughly test the new server environment over several days. Once the tests are complete and you are satisfied the new server environment is working, we then perform the data migration. The data migration is typically booked in a week or more later than the server builds in order to give you enough time for testing. The data migration requires downtime for your production environment and effectively moves Synergetic from the old servers to the new servers.
Requirements
Fresh installed Windows Server 2022 (preferred) or earlier with dotNET 3.5 & 4.8 installed.
SQL Server installation media for the database server. (Disk or ISO image)
Synergetic domain user account has local administrator and remote access rights on the new servers.
Hardware and software requirements - Synergetic User Hub - Confluence (atlassian.net)
PLEASE NOTE: HDD sizes are a guide only and dependent on your DB Size so please adjust accordingly.
SQL Server build: (not limited to)
Install SQL Server on the new production database server using custom Installers
Migrate Synergetic databases from the old database server to new production database server
Install maintenance and backup scripts on the new production server
Migrate non-standard SQL agent jobs from the old database server to new production server (if required)
Transfer Account/Login Information
Configure the new production database server for Synergetic
Install services
Upgrade Synergetic (if required)
Web Server build: (not limited to)
Install and configure IIS on the new production web server using custom installer
Install SynWeb & Community Portal on the new production web server (or as discussed)
Install additional web applications (if required)
Migrate custom site configurations from old web server to new production web server
Connect all Synergetic web applications to new the production SQL server
Data Migration (cut-over)
Copy current databases from the old database server to new production database server
Notify client readiness to cut-over to new servers and request old servers to be turned off
Assist client with change over requirements (changed DNS records, server renames, etc)
Upgrade Synergetic
Test and confirm configurations
Pricing Guide ($325 / hour ex GST)
Database Server build - 4 hours
Web server build - 3 hours
All-in-One Server builds - 6 hours
Data migration - 2 hours
(if required) Additional third party installation - 1 hour per product
SSRS - 1 hour
Additional costs will be applicable for out of hours works (outside Monday-Friday 9am-5pm AEST)
Notes
Only the Synergetic SQL instance will be migrated. Additional SQL instances will not be migrated.
Non-Synergetic databases will not be migrated. - (Unless otherwise agreed on during consult)
Custom SQL agent jobs will be migrated if required, however, please be aware there is no guarantee these will work with the new environment.
Custom SSIS packages (if any) will not be migrated.
Old maintenance plans will be replaced with modern maintenance scripts on the new database server.
If using SSRS (Reporting Server) will need to be additional installed, as this is a separate install from SQL 2016+ and requires an extra chargeable hour
We strongly recommend not to perform the data cutover until at least a week after the server build to allow you to test the new server build thoroughly before bringing into production