Sorting and filtering communications

Sorting communications

You can sort communications by selecting the sorting method using the Sort By drop-down list. Currently, you can sort from newest to oldest or oldest to newest.

Filtering communications

You can filter the communications displayed by using the Search field and Filters area fields.

For example, if you want to view emails with a certain keyword that were received within a specified date range you would:

1. Type the keyword into the Search field.
   
   
2. Click  to view the Filters area fields.
3. Update the Date Range field to the required date range.
4. Deselect the Others and SMS fields.
5. Click .