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Communication Types Maintenance - General tab

Communication Types Maintenance - General tab

Communication types are used to identify the kinds of communications and their usual methods of distribution.
The following communication examples would be set up with their own communication types and notification (distribution) methods:

  • your organisation's magazine with a postal notification method
  • request for donations with a mixed notification method including postal and email.

Use the General tab to maintain:

  • the unique identifier and description
  • default values for the person who sends the communication and the method.

 

 Opening the General tab

To open the Communication tab:

  1. Select Module > Development > Communication Types Maintenance from the main menu.
    The General tab of the Communication Types Maintenance window is displayed.


Communication Types Maintenance - General tab key fields and buttons
Grid area fields

Field

Description

Type Code

Unique code to identify the communication type.

Description

Description of the communication type.

Fields

Field

Description

Type Code

Unique identifier for the type of communication.

Description

Description of the communication.

Notify Method

Default method for notifying the community members, if required. For example, notification can be via:

  • home, occupation or postal address
  • default, home or occupation email address
  • default, occupation or personal SMS number
  • no notification.
    The available notification methods are maintained in the luNotifyMethod lookup table. See luNotifyMethod lookup table in the System maintenance manual.

Classification

Document classification of the communication. See luDocumentClassification lookup table in the System maintenance manual.

From

Name of the person sending the communication.

Sender Email

Email address of the person sending the communication.

CC Email

Email addresses of other people in your organisation who will also receive this communication.


Buttons

Button

Description

Maintain the default email notification layout for the communication type. This can be loaded into communications of this type. See Maintaining email and SMS notification layouts.

Add a new communication type.

Delete the highlighted communication type.

Rename the communication type.

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