Resetting EFT postings

Reset creditor EFT postings so they are ready to be reprocessed. For example, if a payment transaction fails to go through because the account details were incorrect, you need to reprocess the EFT postings with the correct details.

To reset creditor EFT postings:

  1. Select Module > Creditors > Reset EFT Posting.
    The Reset Creditor EFT Posting window is displayed.
    Tip: You can also access the Reset Creditor EFT Postings window by clicking .

  2. Select the EFT Posting Number.
  3. Select the Creditor to Reset.

    Note: If you do not select a Creditor to Reset, the whole posting is reset.

  4. If you want to delete the posting after resetting all creditors, select Delete Posting if Empty.
  5. Click .
    A Confirm window is displayed.
  6. Click .
    The EFT postings are reset and a message is displayed. For example, 'EFT's successfully reset. 1110.00 worth of EFT payments was reset. 

Reset Creditor EFT Posting Key Fields
EFT Posting Number Fields

Fields

Description

Posting No

The identification number assigned to the posting.

Posting Date

Date the posting was entered in the General Ledger.

Description

The description entered when the posting was created.

Amount

The amount paid in the posting.

Closed

Whether the posting is closed.

Account

The bank account the posting was paid from.

Creditor to Reset Fields

Fields

Description

ID

The Synergetic ID of the creditor.

Payee Name

The creditor's name.

Total Payment

The amount paid to the creditor in this posting.