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Note: The CC: field is not always displayed.
Depending on how Synergetic email is set up at your organisation, you may also see this window when you click on the email icon to start email. See Using the Send Email(s) window for more information on this window.
This window allows you to use merge fields to individualise the emails as you can in a mail merge letter in Microsoft Word. See Using merge fields in emails and SMS messages.

Send Email window

You will see this window when you click on the email icon , if your Synergetic system's administrator has configured your email to use a MAPI profile. Otherwise, you will see the Send email(s) window above.


Note:
See UseMAPI configuration setting in the System maintenance manual.

See Using the Send Email window for more information on this window.