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Adding documents to shared custom help
Documents included in the shared custom help are stored within a specified folder on the file server. See CustomHelpFileList configuration setting in the System maintenance manual. The folders correspond to the menu levels displayed in the Custom Help menu.

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To add a new document to the shared custom help:

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Note: You must refresh the custom help to see any changes in Synergetic. Select Help > Refresh Custom Help from the Synergetic main menu.

Adding documents to private custom help
Documents in My Custom Help are stored in the AppData folder on your local machine.
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To add a new document to the shared custom help:

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Note: You must refresh the custom help to see any changes in Synergetic. Select Help > Refresh Custom Help from the Synergetic main menu.