Use the Contacts tab to maintain contact details for primary and additional contacts, particularly parents. You can add as many contacts to the student record as necessary.
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Also refer to the Contact Details area for details of how to maintain these fields.
Field | Description |
|---|---|
Type | Type of contact. Typical values include:
Note: Normally the SC1 contact is a parent of the students, even if the child does not live with the parent; this is because the SC1 contact is used to determine family position and sibling discounts. |
Contact Description | Description of the contact. Values include:
Note: If a contact has more than one type of relationship with the student, each relationship is shown as a separate entry. |
Contact Name | Contact's name. |
Lives With | Select if the student lives with the contact Note: In cases of shared custody, more than one contact can have the Lives With flag set. The first listed Lives With contact is used when extracting information from Synergetic for surveys that require a single address for a student (for example, DEST survey). |
Parent | Select if the contact is a parent Note: The parent contact is the person who is functionally acting as the parent from your organisation's perspective, not necessarily the natural parent. For example, if both parents are deceased and the uncle has custody and is as involved as a natural parent would be, then the uncle should be selected as the parent. Selecting this flag adds the contact to the @PC (parent) constituency. They become a member of the @SCOC constituency if not selected. |
Select if the contact wants to receive mail from your organisation regarding this student. | |
Reports | Select if the contact wants to receive reports for this student. |
Primary | Select if addressing this person only and not their spouse. Note: Use to suppress communication with a partner if they are not relevant from your organisation's perspective for this student. For example, a de-facto partner or non-natural parents. |
ID | Synergetic ID of the community member. |
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Fields
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Field | Description |
|---|---|
Ph BH | Phone number during business hours for the selected:
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Default Mob | Default mobile phone number for the selected:
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Fax BH | Facsimile number during business hours for the selected:
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Email address for the selected:
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Mailing Address | Mailing address for both the contact and their spouse. |
Ph AH | Phone number after business hours. |
AH Alt | Alternative phone number after business hours. |
Fax AH | Facsimile number after business hours. |
Buttons
Button | Description |
|---|---|
| Launch the Community Maintenance window for the selected contact. |
| Add a new contact for the student. See Adding new contacts (Current students). |
| Delete the selected contact. |
| Send an email. See Sending emails in the Introduction manual. |
| Compose a letter. See Composing letters with Microsoft Word in the Introduction manual. |
| Copy the address details of the selected record to the Windows clipboard. |
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