Our new feature enhances the speed of printing student reports in a hosted environment. Synergetic now detects if it is running in a hosted environment and optimises the process by generating, combining, and optionally storing reports directly from the hosted file system. This guide will help you configure and utilise this feature for efficient report management.
What is a
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hosted environment?
A “hosted” environment refers to setups where Synergetic’s main application (SynMain) is accessed via remote technology, such as Citrix or Amazon AppStream. These technologies allow users to run applications on remote servers while interacting with them as if they were running locally on their own devices.
Understanding the feature
How does Synergetic behave differently for hosted environments?
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There is a new configuration key,
StudentReportsPrint|Archive|HostedMode, which allows you to override the default behaviour. This key can be adjusted based on your specific needs and preferences.The key takes three values:
Y - for Hosted force hosted mode processing
N - force on- for On premise mode processing (non-hosted)
Blank - When set to blank, Synergetic will determine the environment and process accordingly.
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User facing changes
New tick box for storing individual class reports
A new tick box appears on the report printing screen, asking if you wish to store individual class reports in the archive path.
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If ticked: Individual class reports are stored in the archive path. Combined reports are stored in the ‘Complete’ subfolder of the archive path. This is how the feature always operated in the past.
If not ticked: Only combined reports are stored under the archive path, and the ‘Complete’ subfolder is no longer used. This option is slightly faster in a hosted environment as it avoids downloading individual class reports. It is also useful in a non-hosted environment when the individual class reports are not needed in the archive.
Please note that individual class reports are not stored in the Synergetic database, only combined reports are.
Process overview
Generation and combining: Reports are generated and combined directly on the hosted file system.
When the configuration key StudentReportsPrint|Archive|HostedMode , is set to Y or blank, Synergetic generates all the individual reports in the temporary folder and then saves the combined reports to the Archive Path.
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When the configuration key StudentReportsPrint|Archive|HostedMode , is set to N
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combined
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reports are
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Testing and
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validation
If you are running on a hosted site, you may wish to verify that Synergetic is detecting this, and override the config key if it is not
Communicate with
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your community
Inform Usersusers: Notify staff and relevant stakeholders about the user facing changes described above
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