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Synergetic's Email List Import window can be used to:

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Note: You must have the DEV|EmailListImport security permissions to access the Email List Import window.
 

Expand
titleOpening the Email List Import window

To open

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the Email List Import

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 window:

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  1. Select Development > Communications Notify Update/Import.

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  1. The Email List Import

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  1.  window is displayed.

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Note:

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 You must

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have EmailListImport

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 security permissions to use

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the Email List Import

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 window. 


Importing email addresses from a text file

You can import email addresses into the Email List Import window from a text file that has been created manually or generated by a third party program. The text file must contain the following fields separated by a delimiter character:

  • Synergetic ID
  • email address
  • surname
  • first name
  • date the person unsubscribed in format 'DD/MM/YYYY'
  • date the email address bounced in format 'DD/MM/YYYY'.

    Note:
    Any field you leave blank must include the delimiter character. For example: 13017,,Aden,Abbot,'10/10/20120'.\

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To import a list of email addresses:

  1. Click Image Removed Image Added.
    The Load Merge File window is displayed.
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  2. Click Image RemovedImage Added.
    The Email List window is displayed.
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  3. Locate the text file to be imported.
  4. Select the text file to be imported.
  5. Click Image RemovedImage Added.
    The Name of Import File field is populated with the file name.
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  6. Type a different character into the Delimiter Character field, if necessary. You can type:
    •  , for text files that use commas as delimiter characters
    • T for text files that use tabs as delimiter characters.
  7. Select the File Contains Header Record field if the text file includes a header record.
  8. Select the type of communication in the Communications Type field.
     
    Note: You must select an option in the Communications Type field to instruct Synergetic which communication type.

  9. Click Image RemovedImage Added.
    The Email List Import window is populated with the imported email addresses.
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Excluding an email address from future notifications
You should exclude email addresses from future notifications when:

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  1. Import a list of email addresses from a text file with either:
    • unsubscribed date
    • bounced date.
    See Importing email addresses from a text file, above.
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    Note:
    Email addresses that have been flagged as invalid are displayed in red font.

  2. Deselect the records you do not want to process.
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  3. Click Image Removed Image Added.
    The deselected records are deleted.
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  4. Click Image Removed Image Added.
    The remaining email addresses are excluded from future notifications and the Notify Method field is updated on the following tabs:


Email List Import window key fields and buttons
Fields

 

Field

Description

 

Selected

Tick if the grid item is selected.


Synergetic


Preferred

Preferred name for the community member. 

Surname

Surname for the community member.

Imported







First Name

First name as listed in the import file. 

Last Name

Last name as listed in the import file.

 

ID

Synergetic ID as listed in the import file.

Note: The ID is used to match the person in the import file with the community member. 

Email

Email address that has been unsubscribed or bounced.

 

Unsubscribed

Date that the email address was unsubscribed. 

Bounced

Date that the email address bounced. 

Communication Type

Communication type that the changes should be applied to in Communications Maintenance.

Buttons

Button

Description

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Launch the Load Merge File window to import a list of email addresses.

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Delete the highlighted grid entry from the Email List Import window.

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Delete the selected grid entries from the Email List Import window.

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Delete the unselected grid entries from the Email List Import window.

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Accept the information in the selected grid entries and update Communications Maintenance to include the information about unsubscribed or bounced email addresses.

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Close the Email List Import window.

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