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A: The key date in the pay for STP is the Payment Available Posting date.  This is what will be transmitted to the ATO as the payment date. 

The STP Payroll event should be submitted on or before the Payment Available Pay date.

 

Q: Does the STP have to be sent and verified before we can process the pay through the bank?

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Q: If Synergetic is deferring the STP implementation, do we get an automatic deferral or do we still have to report via STP?

A: Assuming the ATO approves As part of granting Synergetic's deferral request, the ATO will provide ATO provided Synergetic with a vendor deferral code which will cover all employers using Synergetic for up to the end of the deferral window (31 Jan 2019).  The ATO is able to determine which sites use Synergetic for Payroll via the PAYG submissions in prior yearyears; for sites that are newly converted to using Synergetic and the ATO are not aware of this, your site may need to contact the ATO and quote the vendor code to ensure you are covered. 

Once your site has v69 installed and is ready to move to STP (ahead of July 1 or ahead of the deferral end date) you will be able to commence and do not need to wait until the deferral timeline finishes - you can commence with STP as soon as ready.  Note that once you commence using STP, you will be required to continue doing so by ATO requirement.

 

Q: As Synergetic will be sending STP events via an

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STP Messaging gateway, is this a Synergetic responsibility and we don’t have to do anything?

A: Synergetic will be responsible for the development of the transmission and for ensuring it complies with the gateway provider and ATO requirements; clients will need to ensure that the communication can get to the appropriate external destination eg configuring firewalls if required.  More details on the client system requirements will be shared as part of the final release documentation.

The sending process uses the Synergetic Service Suite to process and send the STP payload to the gateway provider's API endpoint - using RESTful call via HTTPS with TLS encryption.  Depending on your infrastructure design and if/how Service Suite has been used previously, you may need to verify that the STP gateway end point is able to be accessed from the relevant server (which may involve firewall or other network security considerations). 


Q: We have invested in a Synergetic Pre-Prod (test) system to help us with our change management. Is there an equivalent test environment provided by the ATO?

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