Our new feature enhances the speed of printing student reports in a hosted environment. Synergetic now detects if it is running in a hosted environment and optimizes optimises the process by generating, combining, and optionally storing reports directly from the hosted file system. This guide will help you configure and utilize utilise this feature for efficient report management.
What is a Hosted Environment?
A “hosted” environment refers to setups where Synergetic’s main application (SynMain) is accessed via remote technology, such as Citrix or Amazon AppStream. These technologies allow users to run applications on remote servers while interacting with them as if they were running locally on their own devices.
Understanding the feature
How does Synergetic behave differently for hosted environments?
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Synergetic will display an information symbol indicating it is running in a hosted environment and processing reports using the optimized method.optimised method as shown in the screenshot below
What is if Synergetic isn’t detecting the right mode?
There is a new configuration key,
StudentReportsPrint|Archive|HostedMode, which allows you to override the default behaviorbehaviour. This key can be adjusted based on your specific needs and preferences.The key takes three values:
Y - for Hosted mode
N - for On premise mode (non-hosted)
Blank - When set to blank, Synergetic will determine the environment and process accordingly.
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User
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facing changes
New Tick Box for Storing Individual Class Reports
When the user is in hosted mode and navigates to the Print Student Reports under Assess module and on processing a Student Report based on a preferred search criteria, atick box for storing individual class reports
A new tick box appears on the report printing screen, asking if you wish to store individual class reports in the archive path. This pop up box is displayed on choosing the Process Type as “Archive“ and continuing with Process All.
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If ticked: Individual class reports are stored in the archive path. Combined reports are stored in the ‘Complete’ subfolder of the archive path. This is how the feature always operated in the past.
If not ticked: Only combined reports are stored under the archive path, and the ‘Complete’ subfolder is no longer used. This option is slightly faster in a hosted environment as it avoids downloading individual class reports. It is also useful in a non-hosted environment when the individual class reports are not needed in the archive.
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Please note that individual class reports are not stored in the Synergetic database, only combined reports are.
Process overview
Generation and Combiningcombining: Reports are generated and combined directly on the hosted file system.
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Storage: Combined reports are copied to the selected archive path. If the tick box for storing individual class reports is not selected, the process is faster as it skips downloading individual reports.
Testing and Validation
If you are running on a hosted site, you may wish to verify that Synergetic is detecting this, and override the config key if it is not
Communicate with Your Community
Inform Users: Notify staff and relevant stakeholders about the user facing changes described above
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