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  1. Click Check Health in the middle. It will check all the files locations and permissions on those.

  2. Wait until Jobs in progress reduces to 0 confirming that all products are ready to be upgraded.
    If there are any issues here please raise a case in the help portal.

  3. Click on View releases on the right hand side.

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During check health the cmd Command Prompt pop up you can minimize this don’t close it

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  1. Once the upgrade has completed, the Release and Last Updated information will automatically update to reflect this, and concludes the upgrade process.

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Troubleshooting Q&A

Q. Sometimes the check health fails on certain products

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