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IssueWorkaround

Crystal Reports fail from Synmain when TLS 1.0 is disabled

Cause:

Synergetic 'ODBCAutoConfig' and File > Workstation Config defaults to using SQLSRV32.DLL

This is due to the default ODBC driver SQLSRV32.DLL which does not support TLS 1.1+

Jira Legacy
serverSynergetic Management Systems
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverId3587bf9f-563b-3952-afa4-4457c6487443
keyDSY-18676


Disable ODBCAutoConfig (HKLM\Software\Wow6432Node\ComputingDirections\ODBCAutoConfig = 0) - note that this cannot be disabled in multi-tenant environments at this stage.

Change ODBC reg setting to use newer SQL driver

Key: HKCU\Software\ODBC\odbc.ini\Synergetic\Driver

Value: 'C:\Windows\system32\sqlncli11.dll'


The ODBC settings will require manual update via reg key import to switch between environments (prod/dev/test) or tenants in a  multi-tenant environment.

SEQTA Sync JDBC error

none available

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