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A critical hotfix was created through an update to a core Community Portal binary file Synergetic.SynComPort.Web.dll. The file must be replaced with the fixed version, then the IIS website application pool recycled for the new dll to be applied. The file replacement and application pool restart will lead to a brief outage of the Community Portal service which is estimated to be a period of a few secondsaround one minute. Anyone already connected to the Community Portal during this time will have their session dropped and will be able to log in again once the website application pool restarts. This patch does not require any downtime for other Synergetic products. Due to the Community Portal primarily being utilised by parents after hours it is recommended for the patch to be applied during business hours.

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