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Table of Contents

Installation

Installation is very simple and can be completed by yourself.  See Flex - Responsive Community Portal skin

It is recommended you test the installation on a test server first, so that you can confirm the configuration is correct and become accustomed to the look and feel as well as test against a variety of devices to be sure you understand its Flex - Responsive Community PortalLimitations

Important: Minimum Synergetic versions of 68.35 or 69.07 are required, to support the inclusion of Flex files for use in Community Portal.

Versioning

The latest release is included in Flex - Responsive Community Portal skin

To locate the version you are currently using, open the flex.css file, the version information should be at the top of the file.

Release and support

Synergetic have provided Flex as a custom site content option for clients - it is not included as part of the standard product suite and is not covered by Synergetic support.

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If changes are made by Synergetic to the download set, they will be updated on the page Flex - Responsive Community Portal skin with Flex - Responsive Community Portal Versioning reflecting this. 

It is recommended to watch Flex - Responsive Community Portal skin as the Wiki will notify you of any updates so you can consider and incorporate in your Synergetic environment.

Feedback

Feel free to raise feedback or comments via our Discourse site - we want Flex to be a powerful and positive benefit for your implementation of our Community Portal and we may seek to incorporate some additional changes on occasion to maintain its value for our clients.

Customisation

Note: It is recommended that changes be made by someone at your site familiar with editing CSS content.

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It is also recommended to confirm whether you have a custom CSS file in ..\Site\CSS as this could generate a clash in display behaviours.  

Limitations

Flex has been built as an overlay to the existing Community Portal pages, to allow a rapid delivery of a responsive style to clients without requiring significant changes to the Community Portal itself.  

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PageComment
ResultsFlexible, scrolling required due to size of data
TimetableFlexible, scrolling required due to size of data

Absences

Flexible, scrolling required due to size of data
Attendances

Flexible, scrolling required due to size of data

Recommend landscape mode if using a phone

Attendances Ext

Some tables are not flexible and data could be cut off
FinanceFlexible, scrolling required due to size of data

Payment Plans - Partially

Flexible, scrolling required due to size of data

Some information, e.g. Voluntary Contributions could be missed due to having to scroll

Manage Stored CardsFlexible, scrolling required due to size of data
Make An Account PaymentFlexible, scrolling only required when selecting to pay by a stored card
Events

Flexible, scrolling required due to size of data

InterviewsFlexible, scrolling required due to size of data
DocsFlexible, scrolling required due to size of data
Parent ContactsFlexible, scrolling required due to size of data
ApplicationsFlexible, scrolling required due to size of data
Action Centre

Flexible, scrolling required due to size of data

Recommend landscape mode if using a phone

Recommendations

  • Upgrade to a minimum version of 68.35 or 69.07
  • Remove or test any additional site CSS changes you have made (..\Site\CSS)
  • Use Chrome, Firefox or Safari (Mac/iOS) web browsers
  • Student Results page
    • If displaying Markbook, check configuration key (CommunityPortal | Students | Results | Markbook | DisplayMode)
      • Best look is DisplayMode: 2
      • It is NOT recommended to have the following keys as TRUE due to display on phone/tables
        • CommunityPortal | Students | Results | Markbook | ShowMarkOutOfFlag
        • CommunityPortal | Students | Results | Markbook | ShowResultTypeFlag
        • CommunityPortal | Students | Results | Markbook | ShowWeightingFlag
  • Events page
    • If pagination active, when attempting to select a button (right side of grid) in most cases the screen will select the next page

      • Recommendation to increase size of paging (CommunityPortal|Events|Paging|Size)

FAQ

QuestionAnswer
How is this supported?

At present, this is treated as custom functionality and will fall outside of standard product support.

Feedback or suggestions can be shared in Discourse - Synergetic may review and consider feedback for potential inclusion in future revisions of this custom content.

See Flex - Responsive Community Portal skin for updates

Why is there an initial display of the original Portal then the new Flex skin applied?

This is due to the Flex CSS being a skin on top of the original Community Portal.  It was implemented this way to provide clients with a responsive Portal in rapid time, without requiring a high degree of change to the original code. In essence the 'regular' Community Portal page loads, then the Flex style overrides this display a moment later.

Will my Community Portal page configuration and security settings be affected?No - As the regular Community Portal logic loads the page first before the Flex style overlays, your user/role based security and page configuration settings will be respected.

Why is this placed in the ..\Site\Flex folder and not in ..\Site\CSS folder to avoid the initial load of the non-flexible?

Due to some browsers code base not supporting this (for example Internet Explorer/Edge) detection of the browser is required.  If it was placed in the Site\CSS folder it would apply to all browsers and would have unpredictable behaviour.

Can I make further changes to this?

Yes, see Flex - Responsive Community PortalCustomisation

I have the Pacific - A Community Portal CSS Theme applied?

It is highly recommended to remove this theme as there will be clashes between the two.

  • A simple way to remove this but retain the file for reference (if your own further custom changes were made) would be to append the file name, e.g. rename site.css to site.css.OldPacific
  • Please retest against at least IE/Edge (non-flex supported browsers) and Chrome/Firefox/Safari (flex supported browsers)

What testing was completed on this?

Each page was tested against Functionality and Usability

DeviceOperating System
ChromeWindows
FirefoxWindows
IEWindows
EdgeWindows
iPhoneiOS
iPadiOS
Samsung GalaxyAndroid
Samsung TabletAndroid
SafariMacOS


Is there an easy way to see how it would look on most devices?

Many browsers can emulate the look and feel of multiple devices.  Below is one way to do this using the Chrome browser

Please note: This is emulation and not exactly true to how the actual device will operate

  • Open the Chrome desktop browser 
  • Access your Community Portal URL
  • Press F12 to open the Developer Tools
  • You can change where this docked window appears by locating the three dots and selecting an appropriate 'Dock side'

    • Select the following Icon (Ctrl + Shift + M) to display the Device Toolbar

    • Using the drop down you can emulate many devices

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