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A: There are two possible solutions to this, depending on when the incorrect details are discovered.
- At any time before the Pay pay is submitted to the ATO, the finalise process can be Cancelled cancelled using the Cancel button , to allow the pay to be edited. You can then alter the payment details, and then start the finalise pay process again.
- Once the STP Payroll Event has been sent you cannot unlock the pay. However, in this case we have made it so that you can alter the payment method details in the current pay and regenerate the bank file. The ATO only receives the amounts and not the banking details so there is no need to update what has been sent to them.
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A: The order has been set this way as it’s not strictly necessary to view the report before finalisation, however once the pay has been finalised, the view report step then shows the final set of data and must be run.
- The order of the items has been the subject of much discussion as there are many different ways our clients go through the end-of-pay process. They are now ordered in a way that we suggest as the safest order to do things but it is not very prescriptive.
Q: So we can't finalise the pay until we get a response from the ATO?
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It may be a good idea, at least to start, to wait for the ATO's response before sending the payslips so, if there are issues that result in the pay event being rejected, you don't have to resend corrected payslips. (This is presuming that you still Of course, if you don't have time to meet the obligation under Fair Work to supply the payslip within one working day of the payment .)then you would also do the payslip before the response is received.
Q: Will this hold up the next pay if you have two in the same week? i.e. monthly and fortnightly
A: You can only have one pay undergoing submission to the ATO at one time. However this will not hold up any other pay processes. The only thing is delay you may have is to wait for one STP submission to finish before triggering the next oneSTP submission.
Q: Can we pay the employees and then wait to finalise the STP process?
A: The ATO requires that you submit the payment event to them on or before the day that the payment is made. You can generate the bank file and upload it ahead of the payment date however, and then send the STP event on the payment date.
There is an exception when a payment is an additional out-of-cycle payment, you can then wait to report that with the next regular pay.
Q: Can you have more than one pay open at a time still?
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A: Each pay can be signed off (declared as correct) by a different user. They need to be logged in themselves to complete the declaration and to send the payroll event. Each STP transaction will also include a contact person for the organisation. There can only be one of them. This is similar to the current situation where you can only have one contact listed for the PAYG summary.
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A: Superannuation amounts are reported to the ATO through STP events. This includes Super Guarantee and Reportable Super amounts. These amounts are reported when the superannuation liability first occursis incurred. Existing reporting when actually making the super payments hasn't changed. The total liability will be reported by the STP pay event to the ATO, but you still need to upload the superannuation file to your clearing house for processing.
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