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Version 7071.2002

This section outlines changes to the Debtors manual arising from changes made to Synergetic (versions 7071.1901-7071.2002).

Change

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Decoupled payment plans.

Previously, instalment charges (maintained using the Instalments tab) and payment plan payments (maintained using the Automatic Payments sub-tab) were linked and changes to one simultaneously updated the other.

This forced debtors and schools to use the same charging and payment frequency.

Now you can unlink instalment charges and payment plan payments to allow your school to maintain its preferred charging schedule while also allowing debtors to select their preferred payment schedule on the Community Portal. For more information, see LinkInstalmentsAndPlansFlag configuration setting.

Configuring payment plans

Debtor Maintenance - Payment Type tab - Automatic Payments sub-tab

Debtor Maintenance - Instalments tab

New configuration setting for disabling the single payment discount after charging has begun.You can use the DisableSinglePaymentDiscount configuration setting to determines whether the single payment discount is available after instalment charging has begun. That is, after the date specified in the ChargesBeginDate configuration setting.DisableSinglePaymentDiscount configuration setting
New configuration setting for including non-instalment fees in payment plans.You can use the IncludeNonInstalmentFees configuration setting to determine whether non-instalment fees are included in payment plans.IncludeNonInstalmentFees configuration settingNew Process any pending online payment detail updates field.

You can select the Process any pending online payment detail updates field on the Electronic Banking window to process changes to debtor online payment methods prior to processing electronic banking.

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Note: If this field is deselected, changes to online payment details are processed during nightly maintenance. Please be aware that this may cause debtors to incur a dishonour fee from their financial institution.

Electronic banking