error message / Issue / cause
image of error
Issue
Cause
How to replicate error
Resolution steps / workaround
Escalation point if known or new bug, i.e. T1, T2, Dev
Feedback point for agents to advise of new workarounds or amendments to the existing steps
kbfeedback@education horizons.com
Milestones
Glossary
| Style |
|---|
.home-banner {
background: #0052cc;
color: #c2d6d6;
font-size: 20px;
padding: 20px;
}
.home-banner h2 {
color: #f2f2f2;
} |
...