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You can use the Email / SMS Configuration window to update the:

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Email / SMS Configuration window key fields

Email Settings area

Field

Description

Mail Server Name

Name of the mail server used to send emails from your organisation.

Port Number

Port number on the mail server used to send emails from.

Number of email before Pause

Number of emails sent before pausing the service.

Pause duration (millisec)

Duration of the pause after a certain number of emails are sent, expressed in milliseconds.


SMS Settings area

 

Note: You can also configure SMS settings using the Configuration File Maintenance in window in Synergetic.


Field

Description

Configuration setting

SMS Enabled

SMS can be enabled or disabled. Either:

  • select the value to enable the SMS server
  • clear the value to disable it.

SMS:_Enabled configuration setting

SMS SMTP Server Name

Name of the mail server used to send emails from. These are later converted to SMS text messages.
For example, this could be your existing mail server which resides inside your organisation's firewall.
The advantage of using a different server is that you can set up different settings for each, such as:

  • Different email filters.
  • Different email disclaimers. The email server usually has a longer, comprehensive disclaimer. The server used for SMS can have a shorter disclaimer.

SMS:_Server:_Name configuration setting

SMS SMTP Server Port

Port number on the mail server used to send emails from. These are later converted to SMS text messages.
For example, this could be the port used by your existing mail server.

SMS:_Server:_Port configuration setting

SMS Gateway

URL (Universal Resource Locator) of the SMS gateway server.

SMS:_Gateway configuration setting

SMS Max.Char Count

Maximum number of characters allowed to be sent.

SMS:_CharacterCount configuration setting